"Poor service, poor patient information,..."

What could be improved

Patient information concerning waiting times

Anything else?

I was waiting for almost four hours, sitting in an uncomfortable waiting room, in pain, with no idea as to how long I would be waiting. I had been told after three hours that I was next to be seen, yet an hour later I was still waiting. In the end I couldn't bear the pain of sitting on the uncomfortable seats and went home, unseen, untreated and still in pain.CommunicationOpening hours