"Dissatisfied and much room for..."
About: East Surrey Hospital East Surrey Hospital Redhill RH1 5RH
Posted via nhs.uk
What could be improved
Having recently spent a lot of time at the hospital with my elderly (86) mother, the A&E department, it would be a better place if they would keep everyone informed on what is happening. One visit I was there for 7.5 hours and another for 4.5 hours before being told she would be staying in. It took 3.5 hours for her to be offered a drink, but only after I complained .
On this web site at states that there have been no cases of MRSA at the hospital in the last 12 weeks. This is untrue. 7 weeks ago my mother in law had MRSA while at the hospital, she has since passed away and I was told last night (18th October) that my mother who has been at the hospital for the last 7 days also has the MRSA infection. She will now be there, I am told, for a further 7 days because of this.
I find it impossible to believe that my two close relatives are the only people to get the infection during this time.
Someone is being very economical with the truth.