What could be improved
Having recently spent a lot of time at the hospital with my elderly (86) mother, the A&E department, it would be a better place if they would keep everyone informed on what is happening. One visit I was there for 7.5 hours and another for 4.5 hours before being told she would be staying in. It took 3.5 hours for her to be offered a drink, but only after I complained .
On this web site at states that there have been no cases of MRSA at the hospital in the last 12 weeks. This is untrue. 7 weeks ago my mother in law had MRSA while at the hospital, she has since passed away and I was told last night (18th October) that my mother who has been at the hospital for the last 7 days also has the MRSA infection. She will now be there, I am told, for a further 7 days because of this.
I find it impossible to believe that my two close relatives are the only people to get the infection during this time.
Someone is being very economical with the truth.
"Dissatisfied and much room for..."
About: East Surrey Hospital East Surrey Hospital Redhill RH1 5RH
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