"The good medical care given by the..."
About: University Hospital Of Hartlepool University Hospital Of Hartlepool Hartlepool TS24 9AH
Posted via NHS Choices
What I liked
The good medical care given by the doctors
What could be improved
There was no compassion and a total lack of dignity by the nursing staff. When a extremely frightened (and trembling) 80 year old man, was admitted, his wife was not allowed the chance to say goodbye in the ward - even though this had been requested at pre-admission clinic. Goodbye had to be said in the reception area where there were other people present this was both undignified and embarassing. The attitude of the care assistant who took him into the ward,was very abrupt and rude.