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"Staff kindness and generosity"

About: Broadgreen Hospital

I was waiting for my husband who was attending the hospital for an outpatient's appointment yesterday.

Unfortunately I dropped him at the glass building main reception which was some way from where he needed to be - the outpatients main reception.

He phoned me after his appointment had finished.

I went to pay my the car-park ticket only to discover I didn't have enough money - I was 50p short and the debit card slot wasn't working as indicated by signage.

A member of staff who I think may have been from Housekeeping, as they wore a striped uniform, very generously gave me a 50p.

I think the actions of your member of staff were profoundly thoughtful and very generous as they wanted to save me having to wait for the car-park staff to come and let me out.

How kind is that?!

I shall never forget this staff member for their thoughtfulness and generosity.

They were an absolute treasure and is a huge asset to the reputation of this wonderful hospital!

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Responses

Response from Broadgreen Hospital 6 years ago
Broadgreen Hospital
Submitted on 11/10/2017 at 13:01
Published on nhs.uk at 21:33


Thank you for your kind comments about our staff at Broadgreen Hospital. We are pleased that you had a good experience and will pass on your comments to our staff.

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