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"no communication and complete disregard for..."

I was referred to the service from my gp as i suffer ptsd ,gad, mdd, and ocd all caused by incidents. recently and in childhood. After being passed around pillar to post i was finally assigned a psychiatrist who agreed i needed cbt, my therapist was lovely but we was unable to do as much work as needed due to outside circumstances, when signed off psychology i was informed ill still have access to psychiatrist and support worker. complete and utter lies, i met the support worker once after cbt and was informed that id be signed off to gp. So basically they told me to open up and discuss issues which brought up previous memories and then told sorry your on your own, so now i have no help dealing with said flashbacks, more suppressed memories resurfacing etc etc.

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Response from Bridge Centre 6 years ago
Bridge Centre
Submitted on 07/09/2017 at 15:34
Published on nhs.uk at 16:33


Thank you for taking the time to post your valuable feedback. I am very sorry to hear about your experiences at the Bridge Centre.

We would welcome the opportunity to discuss your concerns with you by contacting Donna Greenwood, Team Manager at the Bridge Centre, on 01256 316300 so that she can look at how we might be able to improve the service you receive.

Alternatively, please contact the Customer Experience team on 02380 874065 or by email: hp-tr.customerexperience@nhs.net.

Kind regards

Customer Experience

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