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"Breast Care Unit, Torbay Hospital"

About: Torbay Hospital / Breast surgery

I was referred to the breast care unit by my GP for a lump in my breast. I got an appointment within 2 weeks. All the staff at the clinic that I saw (2 doctors, a radiologist and 2 nurses) were absolutely amazing -

I was very anxious about the cause of my lump and the procedures I may need to have, but they all immediately put me at ease. I was seen first by a lovely doctor and nurse and examined, then I had a mammogram. The radiologist was so sensitive when placing me against the machine and explaining what was going to happen. I was finally seen by another lovely doctor and nurse for an ultrasound and cyst drainage - all in less than an hour. I cannot thank them all enough for their expertise, utmost professionalism, dedication, humanity and humour - all so central when patients are feeling anxious and vulnerable. They all do an incredible job and we are so lucky to have this service in Torbay.

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Responses

Response from Torbay Hospital 6 years ago
Torbay Hospital
Submitted on 21/07/2017 at 15:25
Published on nhs.uk at 16:31


Dear Patient

We are delighted to read your encouraging comments.

Staff appreciate hearing about patients’ positive experiences and your feedback will be shared with those concerned.

Kind regards

Patient Services

Torbay and South Devon NHS Foundation Trust

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