This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Birth of first baby"

About: Queen Alexandra Hospital / Mary Rose Maternity Centre

Firstly I'd like to start with an apology for taking so long to write this feedback. Being a new mother has been quite difficult to find the time :-D

I gave birth to our baby boy at the QA on May 30th. Firstly, I started off in B5 under the care of a member of staff who was amazing and very supportive through the early stages of labour. Shift change saw the arrival of another staff member and student midwife who were absolute legends throughout the remainder of my difficult birth. They stayed with me until the bitter end and for that I am eternally grateful.

My birth had started as very low risk but ended as an emergency c section. Throughout the whole 26 hours the level of care I received was absolutely amazing. Words cannot describe how grateful I am for the medical staff at QA B5 and B8. Every single person who was there providing care was thoughtful, caring and supportive. They kept me informed of what was happening to me all the way and at no point did I ever feel scared. Having never been in hospital before I was surprised how relaxed I was considering what was happening to me. I absolutely put that down to the staff and their approach to providing what can only be described at first class care.

Thank to all the amazing staff at QA maternity unit. Please don't stop what you are doing!

I'd love to be able to make contact with the midwives personally to thank them. If someone could make that happen I would be very grateful.

Best wishes to you all.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust 6 years ago
Debra Johns
Patient Experience Officer,
Portsmouth Hospitals NHS Trust
Submitted on 28/06/2017 at 14:15
Published on Care Opinion at 14:21


Dear Carly

Thank you for taking the time to share your experience with us. I am so pleased to hear that you received first class care and treatment from the Maternity Team. This will also help other people who may see your comments and feel reassured about coming to QAH, so a big thank you from all of us.

I note that you would like to make contact with someone personally, may I suggest that you contact the Patient Advice and Liaison Service (PALS) on 0800 917 6039 or by email at PHT.PALS@porthosp.nhs.uk who will be happy to put you in touch with appropriate person.

I hope you and your son have now settled together and wish you well for the future.

Kind regards.

Debbie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k