"I accompanied my elderly father ..."

About: St Mary's Hospital (London)

What I liked

I accompanied my elderly father for a scan & to discuss his aortic aneurysm with the consultant. Waiting time was much shorter than on previous visits - in fact the scan was carried out early. The consultant was patient & explained the situation clearly & presented the possible options for treatment.

What could be improved

Nothing.

Anything else?

Transport to & from the hospital was provided as my father has limited mobility. This was arranged well in advance & we were collected from home early. On waiting in the discharge/transport area after the appointment, we were offered refreshments & waiting time was minimal. This was very much appreciated.

Story from NHS Choices

Responses

Response from St Mary's Hospital

Thank you for your kind comments. We are very pleased that your father had a good experience and that everything worked out on time for you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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