"I accompanied my elderly father ..."

About: St Mary's Hospital (HQ) (London)

What I liked

I accompanied my elderly father for a scan & to discuss his aortic aneurysm with the consultant. Waiting time was much shorter than on previous visits - in fact the scan was carried out early. The consultant was patient & explained the situation clearly & presented the possible options for treatment.

What could be improved

Nothing.

Anything else?

Transport to & from the hospital was provided as my father has limited mobility. This was arranged well in advance & we were collected from home early. On waiting in the discharge/transport area after the appointment, we were offered refreshments & waiting time was minimal. This was very much appreciated.

Story from nhs.uk

Responses

Response from St Mary's Hospital (HQ) 9 years ago
St Mary's Hospital (HQ)
Submitted on 16/08/2010 at 16:08
Published on nhs.uk on 17/08/2010 at 04:00


Thank you for your kind comments. We are very pleased that your father had a good experience and that everything worked out on time for you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful