"Maternity ward in Rotherham District Hospital"

About: Rotherham Hospital / Maternity care

(as the patient),

At Rotherham District General Hospital I went into B10 a delivery suite on the maternity ward. I was treated straight away as I was 10cm dilated. Everyone was really professional and calm, they made up for the worry of the first time that I gave birth there, there made my birth, text book, very pleased.

The things that could have been better are the fact that the delivery suite was too cold and the staff couldn't alter the heating at all. I was worried that my new born child would be too cold. The parking was also difficult, I could barely walk and we were miles away from the delivery suite.

I rang the delivery suite and told them I had to come in and that I wanted the epidural because I couldn't stand the pain anymore. I was then told that the anesthetist was in theatre, so perhaps there should be more anesthetists.

I would like to thank the midwife that looked after me, only know of her as M Dale.

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Response from Rotherham NHS Foundation Trust

Thank you for taking the time to post your opinion on the site; many apologies for the delay in posting a response.

We are sorry that the area felt cold. The Midwives themselves cannot control the temperature, but they can have it changed by informing the Estates Department and this should have been done. We apologise if it was not.

You mention that you had to park quite a distance from the maternity entrance and this is obviously not appropriate when patients are in labour. We have an arrangement by which a patient in labour can be dropped off at the maternity entrance as long as their partner moves the vehicle as soon as possible to one of the car parks.

We are sorry that an anaesthetist was not available straight away for you. The Labour Ward does have a designated anaesthetist working on the unit during office hours, but at other times they also cover the Intensive Care Unit and this may have been the cause of the delay in your case.

Thank you for posting your comments; all of which we will be take on board in order for us to improve the service we provide to our patients.

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