"I have nothing but praise for this department"

About: Rotherham Hospital / Gynaecology

(as the patient),

I first visited my GP at the beginning of October 2015 with vaginal bleeding. The Practice Nurse did an examination and found I was bleeding from my cervix and said she was referring me to hospital. I received my appointment for mid-October. I had a vaginal scan and then an appointment with Mr Lotfallah afterwards who did a biopsy. At the end of October I saw Ms Dawson who told me that I had cancerous cells in my uterus and unfortunately needed a hysterectomy. She told me that a meeting had taken in Sheffield, I think she said Sheffield, with other consultants and that they felt I should have an operation to remove my uterus, cervix, overies and fallopian tubes.

A pre-op assessment was made with a date for my operation on the 17th November. I had a telephone call from Mr Lotfallah's secretary to say she had a cancellation for November and I gratefully accepted this. The operation took place and apparently I was in theatre about one and a half hours. I was discharged from B11 the following day. I have nothing but praise for Mr Lotfallah and his team. When he did his rounds on the Wednesday morning he introduced me to his colleague who apparently "did all the work. " I have nothing but praise for this department, Mr L and his team and all the staff on B11, I attend Greenoaks for my follow-up appointments and they are also lovely too. I cannot fault my experience at all. A very BIG THANK YOU to you all. If I had to make a comment I would have liked a visit from one of our district nurses on my return home just for reassurance really

Responses

Response from Samantha Robinson, Head of Patient Experience, The Rotherham NHS Foundation Trust

Dear hottydotty1

Hello my name is Samantha, thank you for taking the time to share your experience about the treatment you received at the Trust, Ward B11 and Greenoaks under the care of Mr Lotfallah and his team. I appreciate these times are difficult enough never mind with extreme anxiety to factor in and am so glad you felt supported and cared for when you needed it most. I'll be sure to feedback to the staff concerned.

With regard to your after care and a visit by the District Nursing service please contact the Patient Experience Team on 01709 424461 so we can discuss this matter in confidence in order to take the appropriate action in following up your care. With best wishes.

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