"My nurse was lovely, professional and empathetic"

About: Western Isles Hospital / General Surgery

(as the patient),

I went to the Outpatients department for a pre-op assessment and the nurse I saw, Maggie was absolutely lovely. She was professional and answered all of my question whilst also being really empathetic.

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Response from Denise Symington, PFPI Development Officer, NHS Western Isles

Dear Plaid516

Thank you for taking the time to send me your feedback on your recent experience of the Outpatients Department at Western Isles Hospital -I am glad to hear that you were happy with the care and treatment you received.

I have passed on your kind comments to the team at the Outpatietns Department, and I know they appreciate and welcome your feedback.

Kind regards


Patient Focus and Public Invovlement

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