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My nurse was lovely, professional and empathetic

Posted By Plaid516

"My nurse was lovely, professional and empathetic"

About: Western Isles Hospital / General Surgery

(as the patient),

I went to the Outpatients department for a pre-op assessment and the nurse I saw, Maggie was absolutely lovely. She was professional and answered all of my question whilst also being really empathetic.

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Responses

Response from Denise Symington, Patient Focus Public Involvement, Clinical Governance, NHS Western Isles 7 years ago
Denise Symington
Patient Focus Public Involvement, Clinical Governance,
NHS Western Isles

Lead Advisor to NHS Western Isles on Public Engagement

Submitted on 03/11/2016 at 16:34
Published on Care Opinion at 16:41

Dear Plaid516

Thank you for taking the time to send me your feedback on your recent experience of the Outpatients Department at Western Isles Hospital -I am glad to hear that you were happy with the care and treatment you received.

I have passed on your kind comments to the team at the Outpatietns Department, and I know they appreciate and welcome your feedback.

Kind regards

Denise

Patient Focus and Public Invovlement

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