"phobic of dentists for over 25 years"

About: Newcastle Dental Hospital

severely phobic of dentists for over 25 years. went today to see emergency dentist. Had major panic attacks on way there but once in building I felt at ease. Staff on reception were lovely, environment was so relaxing. When my name was called I wasn't scared at all as I was put at ease immediately.The dentist and assistant I saw were so lovely. Spoke to me before even looking in my mouth and didn't "make me feel stupid" regarding my phobia. If I had had such dentists in past I wouldn't be phobic! i may have lost a front tooth today... which is a massive thing for me.... but I conquered a fear and it's all thanks to the lovely staff. they have given me the courage to persue my dental treatment. If someone as extremely phobic of a dentist can say this then i hope it encourages others to seek help

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Response from Newcastle Dental Hospital

Thank you for leaving your positive feedback regarding your experiences at the Dental Hospital in Newcastle. We have conveyed your appreciation to the team of staff involved in your care and we are pleased to note that your experiences have helped you overcome your fear. Our staff endeavour to make every patient’s treatment and care as comfortable as possible and it is pleasing to note that your confidence has improved as a consequence of your experiences.

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