"Superb Patient Care"
About: Cannock Chase Hospital Cannock Chase Hospital Cannock WS11 5XY
Posted by m*********a
Following a GP appointment I was referred to Cannock for an X-ray, which I went to this morning, where I was treated superbly by all of the members of staff. It appeared that my GP had forgotten to sign the instruction for my X-ray & rather than send me away, the young assistant informed me of the error & went out of their way to contact my surgery & obtain the Dr's signature so that I could have my X-Ray.
I didn't get to thank the member of staff personally before I left but I was very grateful for the way they dealt with the whole situation.
I know they were doing their job but it made me feel cared about.
I also want to say that it was lovely to be listened to & taken seriously when I explained my concerns & requests to the radiographer. They took time to listen & not dismiss my thoughts before they did their job and x-rayed my shoulder.
In both instances I felt was important and not just a statistic.