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A&E ward F6 were outstanding

Story from nhs.uk

"A&E ward F6 were outstanding"

About: Addenbrooke's Hospital

My mum was rushed in to hospital Wednesday and she has been an outpatient for nearly 10 Year with terminal cancer. The A&E staff were fantastic with her even though she could hardly talk. We were admitted within 2 hours and pain relief ct scans and bloods we done. In EAU 4 the staff were fantastic all night. When she moved to F6 again what amazing people the staff were alway keep me her daughter informed at all times. They had a ward moved to D7 and still amazing in the madness so thank u.

Unfortunately when she was then moved to ward A4 I can't say the same on Friday lunch time the staff seemed nice but ward and bathroom were dirty but as the weekend shift change over happened well all I can say is that these members of staff let the hospital down

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Responses

Response from Addenbrooke's Hospital 8 years ago
Addenbrooke's Hospital

Submitted on 29/09/2015 at 11:27
Published on nhs.uk on 30/09/2015 at 02:31

Thank you for taking the time to let us know about the care provided for your mother recently.

I have passed your kind words to the staff in the Emergency Department, EAU4 and F6 as they will be much appreciated.

I am concerned to learn about the cleanliness on A4 and I have informed the senior nursing staff so that these issues can be addressed.

Patient Advice and Liaison Service

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