"Patient discharge and carers service"

About: Wishaw General Hospital / General Medicine

(as a relative),

My mother has been ready for discharge for three weeks from Wishaw General Hospital but because of the social work department she is still sitting there as they claim there are no carers available for morning personal care and lunch calls. I have no faith in their competence as I was told when I rang they had not had a hospital referral when in fact I have the paperwork to prove it.

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Response from Gillian McAuley, Chief of Nursing Services, Wishaw General Hospital, NHS Lanarkshire

picture of Gillian McAuley

Dear New user of this site,

I read with concern your post and to help me address the problem, I would urge you to contact our Patient Affairs manager on 01698 366558. With your mother's specific details, I can review your mother's care and feedback to you.

Kind Regards,


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