"Quality care"

About: Queen Alexandra Hospital

I've just spent a couple of days on Red Ward in Medical Admissions Unit and can't praise the care I've had there. I was lucky and got referred by GP, and didn't have the long wait in reception experience. The medical assessment staff were brilliant, and the Surgeon who assessed me was very proficient as was was the member of staff who took over. Staff on Red ward worked non stop, and dealt sympathetically with patients. Food deserves a mention as every meal was first class, with varied selection each time. On my first day I had roast beef dinner and even the Yorkshire Pudding wasn't soggy 10/10. Thanks to everyone all who work under ever cost cutting conditions. Due to this I feel my bed was needed, so I was discharged rather too quickly, and wish I could have had the expert care for a bit longer. Impressed completely.

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Response from Queen Alexandra Hospital

Hi Bernie! Thank you so much for taking the time to write in to us following your admission to MAU. I am so pleased to hear how wonderful your admission went and am so proud to hear how well the staff dealt with your care (including the food!) I will most definitely pass your feedback on to the Senior Management Team within MAU as I am sure they will be just as pleased to read this as I was. If you would like to thank anyone in particular then if you write in to: PHT.Pals@porthosp.nhs.uk, then we would happily pass this on for you. With very best wishes Leanne Complaints Officer

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