"Nurses didn't ask if I was okay"

About: University Hospital Llandough / General Surgery

(as the patient),

I arrived at the hospital at 12pm and taken on the day ward a couple of hrs later, from about 3pm to 5pm I was in the cubicle on my on with none of the nurses asking if I was OK. About 5pm I was taken up to have the op, where the nurses then told me exactly what was going to happen and was put to sleep, I awoke sometime later and again the nurses didn't even ask if I was OK, I was let out around 730 where I was given pain killers and that if I had any problems then ring us

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Response from Sheila Harrison, Assistant Director Patient Experience, Cardiff and Vale University Health Board


Thank you for posting your experience, I am really pleased to read that the nurses told you exactly what was going to happen during your proceedure, however I am concerned to read that no one asked before or after your operation if you were ok.

If you would like me to investigate further please email me directly on




  • sweet thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too