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"Nurses didn't ask if I was okay"

About: University Hospital Llandough / General Surgery

(as the patient),

I arrived at the hospital at 12pm and taken on the day ward a couple of hrs later, from about 3pm to 5pm I was in the cubicle on my on with none of the nurses asking if I was OK. About 5pm I was taken up to have the op, where the nurses then told me exactly what was going to happen and was put to sleep, I awoke sometime later and again the nurses didn't even ask if I was OK, I was let out around 730 where I was given pain killers and that if I had any problems then ring us

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Responses

Response from Sheila Harrison, Assistant Director Patient Experience, Cardiff and Vale University Health Board 10 years ago
Sheila Harrison
Assistant Director Patient Experience,
Cardiff and Vale University Health Board
Submitted on 24/11/2014 at 12:47
Published on Care Opinion at 16:22


Hello

Thank you for posting your experience, I am really pleased to read that the nurses told you exactly what was going to happen during your proceedure, however I am concerned to read that no one asked before or after your operation if you were ok.

If you would like me to investigate further please email me directly on

sheila.harrison@wales.nhs.uk

regards

sheila

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