"Hospital feedback"

About: St Mary's Hospital (London)

I visited A&E on Saturday with issues I won't bore you with but all of the staff were helpful, sympathetic and understanding to my concerns. The dr I saw was especially excellent and not only went above and beyond in terms of the tests he carried out but also showed personal interest in my the lives of me and my partner making us feel really at ease. What a lovely guy and an asset to the hospital! One thing I would suggest is an update to the signage in the waiting room. It is fairly 'busy' and confusing. An update to this would make the lives of patients and staff easier I'd imagine!

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Response from St Mary's Hospital

Imperial College Healthcare NHS Trust is delighted to receive your review of A & e at St Mary's. Thank you for taking the time to share your experience and your kind appreciation. Your helpful comments about the signage have also been passed on.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful