"A&E sent me home saying I sprained my knee: I tore my ACL and meniscus. "

About: Alnwick Infirmary / Trauma and orthopaedics Wansbeck Hospital

(as the patient),

Following an accident I heard my knee pop, as it twisted out of place.

The nurse who saw me was patronising, and said that the pop was nothing. I was sure I'd torn something but she said that I wouldn't be able to move my leg if it was torn.

My pain was minimal because the ACL had completely ripped from the tibia.

Due to this misdiagnosis I continued to walk around on it and attempt to carry on as normal. This May have lead to ripping my meniscus due to the the knee being so unstable.

I am still bitter about the way I was treated, and patronised. Just happy that after persevering and nagging I finally got an MRI which showed the extend of damage which lead to having surgery.

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Response from Joanne Mackintosh, Service Improvement Project Manager, Northumbria Healthcare NHS Foundation Trust

Dear Elle,

I am so sorry that you have had this experience of care with us and can understand how upset you feel right now. It is really difficult to provide you with a more personalised response to your feedback due to it being anonymous. I would be really keen to speak to if you feel a more personalised response would be helpful to you.

You can contact me at Joanne.mackintosh@northumbria-healthcare.nhs.uk

Best Wishes


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