"First class clinical care with great kindness-..."

About: Arrowe Park Hospital

Our father died recently having been treated for a non Hodgkin's lymphoma at Arrowe park for a number of years. From the first appointment with one doctor, when my father was carefully and kindly told that his cancer was very advanced, my father has been lucky enough to receive excellent treatment which prolonged his life for several years longer than we thought. Despite chemotherapy and different drug and blood treatments Dad was able to live a fairly active life and to visit family abroad and in the UK. The doctor always took the time to ask about Dads interests and family and he felt fully supported by the whole haematology team. At appointments I witnessed great kindness from reception and nursing staff too -remembering Dad cheerfully on arrival and he was always addressed by his name . At the end of Dads life the doctor's kindly but direct manner in telling him that he was going downhill enabled Dad to prepare himself and us his family. First class care - thankyou all in Haematology at Arrowe park!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Arrowe Park Hospital

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Haematology Department. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful