"High quality personal led nurse service"
About: Queen Elizabeth I I Hospital (Welwyn Garden City) Queen Elizabeth I I Hospital (Welwyn Garden City) Welwyn Garden City AL7 4HQ
Posted by Anonymous
Just accompanied my 78 year old mother to the new walk in cente. Pitch fork injury to leg which needed attention over the bank holiday . The receptionist in A&E deserves a customer care award . Friendly , welcoming and explained next steps brilliantly . The triage nurse was able to convince my mum that her injury did warrent " bothering the NHS" and put her at ease by telling her who would see her next . Walk in centre nurses are J's credit to QE2 . Friendly respectful and very knowledgable . I hope your director of nursing and commissioners read this