After mum suddenly blacked out at home I called NHS24 who talked through the situation and advised a GP call-out was best. Mum's own GP was round within 30 minutes. All seemed well and we were to progress with a couple of tests as an out-patient.
But 2 hours after the first blackout, it happened again so I called an ambulance. Response within 5 minutes was incredible and after an ECG in the vehicle mum was taken to A&E.
Initial tests were conducted immediately followed by a consultation with the doctor and a further chest X-Ray. Mum was kept in overnight for further tests and observation and though it did take a few hours to get a bed, treatment was great.
Mum was discharged the following day with a few tests still to be done as an out-patient as originally thought by our GP.
Every aspect of our experience was as good as you could possibly expect from NHS24 to the GP, the Scottish Ambulance Service, A&E and Admissions Unit 1.
We are so fortunate to have this wonderful service here when we need to call on them.
"A&E at Victoria Hospital Kirkcaldy"
About: NHS 24 NHS 24 Scottish Ambulance Service Scottish Ambulance Service EH12 9EB Victoria Hospital / Accident & Emergency Victoria Hospital Accident & Emergency KY2 5AH
Posted by Khashoggi (as ),
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