"Good service, but can be slow for out-patients"

About: The Heart Hospital

The knowledge of staff is fantastic but service for outpatients can be painfully slow - often being required to wait between 30-60 minutes to be seen,despite having a booked appointment. Care for in-patients (or bed-stay patients) is fantastic although the food served could be improved, although it is by no means awful, and more variety of food choice for patients. I also feel that there should be a TV at each bed-side.

Story from NHS Choices

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Response from The Heart Hospital

Thank you for taking the time to give us your feedback. We have cascaded your comments to the relevant managers.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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