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All stories submitted to Care Opinion are read by our team before before publication, to ensure they meet our moderation policy.

Stories which arrive on Care Opinion via in England are moderated by the team, not by Care Opinion.

If a story is approved for publication by Care Opinion within office hours it will be published immediately. Stories approved out of office hours will be published on the next working day.

If you have set an alert relevant to the story, you will be alerted by email on publication.

Stories from certain providers go through an advanced moderation process.

Stories that raise concerns about safeguarding have their own safeguarding process.