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Bite size videos on common tasks

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At Care Opinion we want to help our subscribers to get the most out of their feedback by taking full advantage of our advanced features. That's why we created this 'How-To' page of helpful videos!

Whether you are a subscription manager trying to keep your subscription members up-to-date, or a member of staff wanting to create your own beautiful visualisations; this is the page for you.

These short snappy videos just a few minutes long and are the first in a growing series designed to help you to get the most out of using Care Opinion.   Click on the title to access the videos

  • How to respond on Care Opinion
  • Responding can be a daunting task but this video takes you through step by step
  • Kiosk Mode
  • Kiosk mode is a storytelling page which can be used for any chosen service in your subscription. This video tells you how to create a kiosk mode story page that will be directly linked to the single service you chose.
  • How to create a campaign link
  • Campaign links are specific links which are pre-tagged to your service.  Click on the title above to see how to create one to share
  • Freezing and Unfreezing members
  • There are times when members may be away from their role but they will return and you wish to freeze their membership.
  • Creating alerts
  • Setting up alerts can feel complex. This video explains the process simply and easily
  • Creating visualisations and running reports
  • As we know our stories are a valuable sources of information. See how to create content which captures words and trends across the stories in your subscription
  • Changing your email address
  • Things change and so do email addresses. This video shows you how quick and easily this can be done.
  • Adding, removing or editing members
  • When looking after a subscription managing the members is a key part of the role.  Our video quickly shows you how easy this is to do.

Last updated 01/03/2021

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