Care Opinion only works if people know about it and understand how it can be helpful.
This applies to patients, carers, staff - everyone! And the more people who know about and can use Care Opinion, the more helpful it can become.
There are many different way people can share their story at Care Opinion:
- Online https://www.careopinion.org.uk/youropinion
- Freephone 0800 122 3135
- Freepost leaflets -reach people in services where users might not have online access, which ensures that people are not digitally excluded. These leaflets come straight to us and are entered on the website by our staff
- Kiosk Link & Campaign Links
- Involving volunteers
You can easily promote Care Opinion online, add one of our widgets onto your Website homepage. We have a selection of different widgets that include 'Latest Stories', 'Tell your Story' or what about embedding the Care Opinion video so people can watch how Care Opinion works?
Find out more about Widgets
You can also direct feedback about your service on I Pads / Tablets and mobile devises using the Kiosk Mode. Whether you choose to text out the Kiosk mode link directly to patients after an appointment or lock kiosk mode to a mobile device for use in waiting rooms or in group sessions this is ideal for any single service wanting to increase the number of stories.
Find out how to use Kiosk Mode after a remote consultation click here
Read our blog & find out more about about Kiosk Mode
How to locate a the kiosk mode for a service on the Care Opinion website, find out here.
Involve Staff & Volunteers
Involve your staff and volunteers to promote Care Opinion and generate stories
We have a series of helpful support pages to support the role of staff and volunteers in generating stories in their service.
Read our staff and volunteer overview.
Care Opinion Blog
Use the Care Opinion blog to talk about the work you are doing and how patient feedback impacts your organisation.
Find out more about Blogging
Use Social Media
Use social media platforms such as Twitter or Facebook as a way of actively promoting Care Opinion. Tweet asking for feedback, or Tweet stories and responses whether they are good or bad!
Find out more about using social media