Adding a response on behalf of another staff member
If you are a subscription Administrator you have the ability to not only respond to stories within your scope but also you can add a response on behalf of another member of staff from your subscription.
The other staff member will need to have their own log in to the site and be assigned the role of 'responder' to enable you to add a response on their behalf.
Step 1: All you need to do is find the story that you need to post the response for.
Step 2: Above the response text box it says "This response is from", with a box next to it that says "me". Next to this is a box that says "Another member".
Step 3: Begin to type in the name of the member of staff that you wish to respond on behalf of and select their name from the list.
Step 4: Type in or copy and paste the response from that member of staff, tick the box to show you have consent to post a response and click "send".
Last updated 14/01/2021