Research chat 1: Anonymity, veracity and power in online patient feedback

Update from Care Opinion

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picture of James Munro

This week we streamed the first in what (we hope) might become a series of live online conversations with academics researching questions relating to online patient feedback.

Each conversation lasts about 15 minutes, followed by time for questions from the audience. You can attend the live event, or watch the recording later.

Research chat 1

Our first conversation is with Professor Louise Locock of Aberdeen University, on the findings of her study on Anonymity, veracity and power in online patient feedback.

Research chat 2

Our second conversation will be with Lauren Ramsey of Yorkshire and Humber Patient Safety Translational Research Centre, on 1 December 2020 at 4pm.

The topic is: How do healthcare staff respond to patient experience feedback online?

If you attend the event live you can post comments and questions to the speakers, and share online resources with other attendees. All events are free but require registration.

Find out more on our research chats page.

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