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"Clinical research centre"

About: Ninewells Hospital / Xrays and scans

(as the patient),

Having had 8/9 chest infections so far in 2022, and a clear chest x ray followed by a clear chest exam by my gp, I was referred to the clinical research centre at Ninewells Hospital to have a chest CT.

It was a little tricky to find the building (there’s a steep staircase with a handrail which isn’t very secure ) to navigate beside the TORC centre , which is opposite the clinical research centre.

The centre itself looks very pleasant on first impressions. The person at the front desk told me where to go next . 

Once I went downstairs a staff member named Tomasz met me and took me into a side room to ask if I understood about how the test works etc.  He was very professional and friendly.

I was shown to a changing room with a locker. Once I was changed  I went out and the radiologist was waiting on me. She was very helpful and friendly. 

I was taken through to the CT scanner, and the test was over and done with in a few minutes. 

Once that was done I was free to get dressed and leave again. 

The building is lovely. There’s a very nice painting in the waiting area and comfortable looking seats. I noticed a lift for people who can’t manage the stairs up& down. 

The staff I saw were all very professional and couldn’t have been more reassuring. 

Many thanks. 

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Responses

Response from Michael Conroy, Manager, Imaging ( Radiology/Nuc Med/Dexa/PET/CT)Patient Access and Assurance, NHS Tayside about a year and a half ago
Michael Conroy
Manager, Imaging ( Radiology/Nuc Med/Dexa/PET/CT)Patient Access and Assurance,
NHS Tayside
Submitted on 24/11/2022 at 07:39
Published on Care Opinion at 07:39


Dear Stripeyjumper,

Thankyou for taking the time to comment on potential improvements (Directions and hand rail) and your kind words about the facilities and our staff.

I have shared this post with our staff, as its very motivational to receive positive constructive, kind opinions and makes us all feel valued.

I will let our estates team know about the hand rail being loose.

Kind Regards

Mike Conroy

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