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"Looked after us every step of the way"

About: Royal Aberdeen Children's Hospital / Day Case Unit

(as a parent/guardian),

My little girl had to go in to the day case ward for an operation recently, she (and I) were both very nervous and didn't know what to expect, she's always had a big fear of being unwell or in pain.

As soon as we arrived all the staff on the ward put us right at ease, everyone was so welcoming and friendly - special shout out to the staff nurse looking after us Rory, he was the most friendly, kind and fun staff member ever and he instantly made my little one laugh and looked after us every step of the way! 

All the rest of the day case ward staff were so superb and really attentive, the staff from the operating suite were fantastic too, the staff member looking after us in green scrubs after the operation (I think her name was Kerry?) could not have been more lovely and approachable.

Having your little girl go through an operation is a daunting and scary experience for any parent, but our experience in Royal Aberdeen Children's Hospital was everything the NHS is loved and cherished for. The staff should all be very proud of themselves. 

All my thanks & appreciation - One happy and calm Mommy.

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Responses

Response from Sue Danby, Clinical Nurse Manager, Royal Aberdeen Children's Hospital, NHS Grampian about a year and a half ago
Sue Danby
Clinical Nurse Manager, Royal Aberdeen Children's Hospital,
NHS Grampian
Submitted on 16/11/2022 at 15:45
Published on Care Opinion at 15:45


I am delighted that your experience in Royal Aberdeen Children's Hospital Day Case was such a positive one and reflected the NHS in such a positive light. I will pass onto the teams involved what a great job they have done in particular Rory and Kerry. If you are happy to message me directly on sue.danby@nhs.scot with your child's name, I can ensure the exact teams that cared for her will get this individualized feedback. Getting feedback like this for the care you deliver is so impactful and means a great deal to the staff concerned.

I hope your daughter is recovering well.

Kind Regards

Sue Danby

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