This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Waiting on results"

About: University Hospital Wishaw / Radiology

(as the patient),

How long does it take for admin staff to put my results in an envelope?  I feel this is absolutely disgusting - 8 months still no results. 

Toilet

Toilet


Room

Room


More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lesley Sharp, Deputy Diagnostic Service Manager, University Hospital Monklands, NHS Lanarkshire about a year and a half ago
Lesley Sharp
Deputy Diagnostic Service Manager, University Hospital Monklands,
NHS Lanarkshire
Submitted on 16/11/2022 at 14:57
Published on Care Opinion at 14:57


picture of Lesley Sharp

Dear Lesley1951,

Could you could please contact Patient Affairs at University Hospital Wishaw so that we can look into this for you.

PatientAffairs.Wishaw@lanarkshire.scot.nhs.uk Tel no 01698 366 558

Kind Regards

Lesley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Lesley1951 (the patient)

No reply on that number. This is atrocious. I have no idea if I have cancer - if so no doubt it’s too late for treatment. I have had a call from the media concerning the 8 months wait and I’m happy to give my story because I’m getting nowhere from the hospital

Response from Lesley Sharp, Deputy Diagnostic Service Manager, University Hospital Monklands, NHS Lanarkshire about a year and a half ago
Lesley Sharp
Deputy Diagnostic Service Manager, University Hospital Monklands,
NHS Lanarkshire
Submitted on 16/11/2022 at 16:07
Published on Care Opinion at 16:07


picture of Lesley Sharp

Dear Lesley1951,

I'm sorry that you find this unhelpful but unfortunately Care Opinion does not give us any details of who you are and in order for us to investigate we would need to know your identification.

Please contact patient affairs so that we can investigate where the delay has occurred.

Kind Regards

Lesley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Yvonne Ross, Patient Affairs Manager, University Hospital Wishaw, NHS Lanarkshire about a year and a half ago
Yvonne Ross
Patient Affairs Manager, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 16/11/2022 at 18:26
Published on Care Opinion at 18:26


picture of Yvonne Ross

Dear Lesley1951

Many thanks for taking the time to speak to me earlier. I do appreciate you anxiety around the waiting time for your results following your CT scan in October and as discussed the results letter has been typed and and I will contact you as soon as this has been signed off by the consultant.

Kind regards

Yvonne Ross

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k