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Very hard to find my way around

Story from nhs.uk

"Very hard to find my way around"

About: Mount Gould Hospital

Despite searching the internet for a Hospital floor plan to where I wanted to get to, there isn't one. I have friends and colleagues from all over the country who wish to visit a patient in a ward. These people have no idea about the layout of the hospital or where any of the wards are. I believe you have to Book your visit for certain wards with slots of 1-hour duration. If one could have a layout map of the facility, none of that hour would be wasted searching for the wards.

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Responses

Response from Mount Gould Hospital about a year and a half ago
Mount Gould Hospital

Submitted on 15/11/2022 at 09:18
Published on nhs.uk at 11:02

Thank you for posting your comment and I am sorry to hear of the difficulties you had when searching for a ward.

Please could you get in touch to let us know which hospital and which ward you were trying to find please? I have made enquiries here at UHP and have been asked whether your comment relates to the Local Care Centre or Mount Gould Hospital.

It may be that we need to re-direct your comment if this is about Mount Gould Hospital as this is a Livewell Southwest Property.

Our Patient Advice and Liaison Service (PALS) can be contacted on 01752 439884 or you can email them at plh-tr.PALS@nhs.net

Please quote reference PALS 70030 as this way, we can link your contact to your comment.

Many thanks

Alison Stanton

Patient Services

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