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"They were so pleasantly professional."

About: University Hospital Ayr / General Surgery

(as the patient),

I was admitted to the Bruce Day Surgery Unit for Iliac Angioplasty recently and cannot thank the staff on the ward enough. They were so pleasantly professional. Dr. Ablett and his team were the same and I am delighted with the outcome. Heartfelt thanks to everyone.

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Responses

Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 16 months ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 12/12/2022 at 14:58
Published on Care Opinion at 14:58


picture of Pamela Gibson

Dear Happy Hannah,

Thank you so much for this lovely feedback about the care you received within the Bruce Day Surgery Unit at University Hospital Ayr.

I am delighted to hear that you received such kind, professional and compassionate care from our staff. Your correspondence will be passed to the relevant Teams and the staff you specifically named to share your kind words and to give recognition for their exemplary care and treatment.

Thank you once again for taking the time to acknowledge your care experience.

Kind Regards

Pamela

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