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"Planned surgery"

About: Perth Royal Infirmary / General Surgery

(as a service user),

Went into PRI, staff were all absolutely amazing. I was very excited to finally be getting my surgery after it was cancelled in March 2020. The staff knew I was excited about the procedure but anxious about going under anesthetic. They honesty couldn't of been nicer. Talked me through everything before it was happening, during it and even afterwards when I came round after surgery.

I was quite sick after the anesthetic and kept apologising but they were so lovely and caring. I received a phone call the next day to find out how I was doing.  Such a positive experience. I am so thankful for the kindness of all the staff who cared for me whilst I was in for the day.  Huge thank you to everyone who cared for me whilst I was in PRI. 

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Responses

Response from Kerstin Poppe, NHS Tayside about a year and a half ago
Kerstin Poppe
NHS Tayside
Submitted on 09/11/2022 at 15:22
Published on Care Opinion on 10/11/2022 at 16:19


Thank you so much for your lovely feedback.

I am glad to hear that you had an overall good experience. I will thank the team and forward your feedback.

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