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"X-Ray Department - GP walk in service"

About: Royal Alexandra Hospital / Radiology

(as the patient),

I was sent to the hospital at the request of my GP. The department operated a GP walk in service so no appointment was needed.

I arrived at the department in the morning and it was fairly busy. After around 10-15 minutes I was called for my X-Ray by a very nice gentleman who explained to me what would happen.

After changing a lovely lady took me into get my X-Ray and it only took a few minutes. I asked how long it would be before my doctor received the results and she said probably a couple of weeks as they were busy.

After this I was free to go. In all I was in the department less than thirty minutes which was really good considering it was busy.

The next day my doctor phoned me to tell me he had received the results of my X-Ray. Well done to the staff for getting it back to my doctor so quickly.

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Responses

Response from Amy O'Sullivan, Clinical Services Manager, Institute of Neurological Sciences, Neurology, Queen Elizabeth National Spinal Injuries, Neurophysiology, CTCBI, Neuro & OMFS Outpatients, Neuro Rehabilitation & WestMARC, NHS Greater Glasgow and Clyde about a year and a half ago
Amy O'Sullivan
Clinical Services Manager, Institute of Neurological Sciences, Neurology, Queen Elizabeth National Spinal Injuries, Neurophysiology, CTCBI, Neuro & OMFS Outpatients, Neuro Rehabilitation & WestMARC,
NHS Greater Glasgow and Clyde
Submitted on 08/11/2022 at 16:29
Published on Care Opinion on 09/11/2022 at 09:45


Hi S69

Thank you for taking the time to leave a review on your experience within the Imaging Department. We always aim to provide a positive experience to those who visit us. I will pass on your lovely words to the staff group.

Many Thanks

Amy

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