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Chronic sinus infection

Posted By The persson

"Chronic sinus infection"

About: Royal Surrey County Hospital / Ear, Nose and Throat

(as a service user),

Very poor experience with ENT consultant. They completely dismissed my problems, with no follow-up offered.

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Responses

Response from Charlotte Pearson, Royal Surrey County Hospital NHS Foundation Trust about a year and a half ago
Charlotte Pearson
Royal Surrey County Hospital NHS Foundation Trust

Submitted on 04/11/2022 at 15:54
Published on Care Opinion at 15:59

Thank you for taking the time to share your feedback with us. We value all feedback as it helps us to continuously improve our services. We are sorry to read that on this occasion it appears as though your experience with us was not of the high standard that we aspire to.

If you would like the matter to be investigated further, please get in touch with our Patient Liaison and Advice Service (PALS) at rsch-tr.PALS@nhs.net with your full name, date of birth and hospital number and they will be able to look into the matter for you.

Once again, thank you for taking the time to share your feedback with us, which we will along to the relevant team for their information and learning.

Kind regards,

Communications.

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