This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Not a great experience

Story from nhs.uk

"Not a great experience "

About: Charing Cross Hospital

My recent breast scan was a totally different experience to the first one that I had 3 years ago. When I had the first one I was told to change in a cubicle and given a gown to cover myself before the exam started, the mammographer was very calm and reassuring and explained everything that was going to happen. When I had my recent one, I had to change in the same room as the mammographer and walk across the room with my breasts exposed which left me feeling very uncomfortable. I also found the mammographer to be quite abrupt

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Charing Cross Hospital about a year and a half ago
Charing Cross Hospital

Submitted on 24/10/2022 at 16:30
Published on nhs.uk at 18:54

Dear Sender

Many thanks for taking the time to contact PALS at Imperial College Healthcare via the NHS Choices website. I am very sorry to read of your experience with our breast screening service. I will forward your feedback to senior management in Breast Screening. If you would like to contact me with your name and date of birth, I will be more than happy to put your name to the concerns raised and hopefully get some feedback for you. My email address is john.ward22@nhs.net.

Again, many thanks for contacting PALS.

Kind regards

John

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k