"A total gem"

About: New Victoria Hospital / Gynaecology Clinic New Victoria Hospital Gynaecology Clinic Glasgow G42 9LF

Posted by birnocke02 (as the patient), 3 years ago

Went to see nurses Karen & Iga today at Gynaecology. I had a lot of questions re a letter I received re a future procedure that I needed to discuss.
Everything was going on in my head but at my appointment they both made me feel so at ease. Every question I put to Karen was explained with patience, understanding & professionalism but most of all she genuinely cared.
Karen is a total gem, she took the time to listen to me and didn’t make me feel I was a bother in the least. Iga was a great support too.
I left my appointment feeling a million times better than I did when I went in.
Thank you, Karen & Iga.

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gynaecology

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Lesleyann O'Donnell

Senior Charge Nurse, Urogynaecology,

NHS Greater Glasgow and Clyde

Submitted on 22/10/2022 at 13:56

Published on Care Opinion at 13:56

Hi birnocke02,
Thank you for taking the time to share your positive experience during your consultation with Karen & Iga. I will pass your feedback onto them both.
We are glad we were able to provide you with lots of reassurance to help you leave feeling a million times better and more informed about your future procedure.
Thank you
Lesleyann O'Donnell
Staff Nurse Clinic K
Urogynaecology/Mesh Staff Nurse
New Victoria Hospital

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