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"Caring, compassionate and of the highest standard."

About: Western Isles Hospital / General Surgery

(as a service user),

I recently was an inpatient for major surgery.

The care I received from both the theatre and surgical ward staff was caring, compassionate and of the highest standard.

The staff did everything they could to care for me post theatre and ensure I was made comfortable.

Thanks also to the catering staff for high quality food and the domestic staff who ensured the cleanliness in the ward was of a high standard.

The pharmacy also worked hard to ensure my prescription was ready for discharge.

I cant fault any aspect of the care I received. Thank you so much.

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Responses

Response from Eilidh Brown, Quality Improvement Coordinator , Clinical Governance, NHS Western Isles nearly 2 years ago
Eilidh Brown
Quality Improvement Coordinator , Clinical Governance,
NHS Western Isles
Submitted on 05/10/2022 at 11:35
Published on Care Opinion at 11:53


Hi omegaxr33,

Thank you so much for taking the time to provide us with your valuable feedback.

I am happy to hear that you feel that you were well supported by such a wide variety of services such as Theatre staff, surgical staff, domestic staff, pharmacy and the catering department throughout your time at Western Isles Hospital.

We always welcome patient feedback and I will pass on your thanks to all the relevant teams.

I wish you well for your ongoing recovery.

Kind Regards,

Eilidh

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