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"Poor resource information"

About: Borders Community Services / East/West Community Mental Health Team Borders General Practices

(as a service user),

After speaking to my GP, a referral was made for ADHD assessment. 

I have received a letter to say there is a  new pathway for referrals and diagnosis. A link is provided in the letter to the new pathway, which does not work. I did manage to interpret the link and find the resource they were suggesting. 

I don't meet the criteria for assessment with the community mental health team so they included a 'self-help pack' with the letter and suggested this would help me understand any difficulties from possible ADHD.

Now, I am a mental health nurse in a different trust, so I'm well aware of what ADHD diagnosis entails. You could argue that I don't need to see a professional if I am in this line of work anyway. However I have been struggling so thought it wouldn't do any harm to ask. 

What I am disappointed in is the resource pack included with the letter. It is very generic and covers topics like; routines, self care, organisation, sleep & exercise (to name a few). The same information provided to those suffering low mood, anxiety, insomnia, among other things. 

It is very understandable that in this climate, we don't have enough resources and staff to provide mental health assessments of every kind. What I would have hoped for is that resources sent out to individuals that do not meet criteria for the assessment pathway, would at least be more specific to the symptoms people are experiencing. 

It may be argued that the initial referral from the GP was not specific enough but that then poses more questions about triage and referrals. 

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Responses

Response from Philip Grieve, Associate Director of Nursing for Primary and Community Care/Chief Nurse Health and Social Care Partnership, Primary Care, NHS Borders nearly 2 years ago
We are preparing to make a change
Philip Grieve
Associate Director of Nursing for Primary and Community Care/Chief Nurse Health and Social Care Partnership, Primary Care,
NHS Borders
Submitted on 23/09/2022 at 09:21
Published on Care Opinion at 10:04


Dear psychnurse,

Thank you for taking the time to provide us with feedback relating to the resource pack sent to you. Your feedback is helpful and I will take your observations on board and discuss them with the clinical team who devised the resources for a further review.

Kind Regards

Philip Grieve

Service Manager

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Response from Philip Grieve, Associate Director of Nursing for Primary and Community Care/Chief Nurse Health and Social Care Partnership, Primary Care, NHS Borders 17 months ago
We have made a change
Philip Grieve
Associate Director of Nursing for Primary and Community Care/Chief Nurse Health and Social Care Partnership, Primary Care,
NHS Borders
Submitted on 19/12/2022 at 12:32
Published on Care Opinion at 12:50


We have made some changes based on the feedback given however it is minor and would be happy to discuss any further feedback or advice that would help in relation to our resource.

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