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Excellent care from the Surgical Triage Unit

Posted By yankeetq46

"Excellent care from the Surgical Triage Unit"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / General surgery

(as a service user),

I was referred to C32 surgical triage from my GP with an upper back infected cyst and want to thank all of the staff so very much for their kindness and professionalism.

In spite of the Unit being extremely busy, the reception  and nursing staff dealt with us all as quickly as they could. Every member of staff was polite and the Unit was clean and welcoming. The cyst was treated by Dr Tolat, who was excellent and clearly explained every stage of the procedure.

I just wanted to let you know that you are doing an excellent job and you are very much appreciated. We are so very lucky to have our wonderful NHS.

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Responses

Response from Kelly Morley, Patient Experience Officer, Patient Experience and engagement, Nottingham university hospitals 2 years ago
Kelly Morley
Patient Experience Officer, Patient Experience and engagement,
Nottingham university hospitals

Submitted on 20/10/2022 at 10:42
Published on Care Opinion at 10:42

Hi there, Thank you so much for your kind feedback it is great to hear that you received such great care from the Team on C32 and that you felt so well looked after.

We will pass this on to the team involved and would like to wish you a speedy recovery.

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