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"Poor nursing care after a stroke"

About: Lincoln County Hospital / Older people's healthcare

(as a service user),

My wife’s mother living at home aged 93 fell. We were warned by her alarm. She was on the floor and could not get up. My wife believed she had had a stroke.

Help was phoned for but ambulance slow to arrive, but paramedics good. Patient taken to Lincoln County and spent the day in ambulance in car park. She did get a CT but stayed in the car park. Some sandwiches and a drink. Noticed that both arms moved but she had little strength in right leg.

We still reckoned she had had a stroke. Hospital obsessed with the fall. Eventually sent to Skegness Hospital in the evening.

Next day, Skegness Hospital sent her to Lincoln as she had had a stroke. Now her right arm and right leg clearly did not work. Skegness reckoned she had had a stroke.

She was threatened with an MRI scan despite hospital being told she could not have one due to ear ops and implants. Eventually agreed no MRI.

Later that day went from car park to stroke unit. Nursing in stroke unit poor. Food given in a lump to a person who could not cut it up. Taken away when not eaten. She lost weight and collected bed sores. No attempt to get her out of bed. This is poor nursing.

She did not die. She is now in a care home. She was in a worse state when she left Lincoln County than when she went in after two days in the car park.

I feel annoyed. I feel she was neglected by people who didn't seem to care.

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Responses

Response from Charlotte Van Noordt, Interim Ward Sister, Stroke Unit, ULHT nearly 2 years ago
Charlotte Van Noordt
Interim Ward Sister, Stroke Unit,
ULHT
Submitted on 15/09/2022 at 11:54
Published on Care Opinion at 11:54


Dear Jessieson

Sorry to hear about your experience on the Stroke Unit – if you would like to discuss this further could you please get in contact with myself directly or via PALS

Kind Regards

Charlotte Van Noordt

Ward Sister

Stroke Unit LCH

01522 309286

PALS

Email: pals@ulh.nhs.uk

Text: 07815 707746

Tel: Lincoln 01522 707071, Grantham 01476 464861, Pilgrim 01205 446243

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