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Exceptional care from all the team

Posted By Haggis1

"Exceptional care from all the team"

About: University Hospital Wishaw / Theatres, Recovery & Anaesthetics University Hospital Wishaw / Trauma & orthopaedics

(as the patient),

Was admitted to Day Surgery at Wishaw General Hospital. Was treated with dignity and respect and given exceptional care from all the team. Nurses in pre and post op were wonderful. Nothing was a problem. Felt safe with them. Special mention for Laura and her team. Also to Miss Philips, my consultant. She explained all the process so I understood exactly what she was going to do. Also Domnic in aesthetics, he was so lovely. Gentle and so kind. Exceptional care from start of my journey to end. Thank you all so much. 

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Responses

Response from Karen Jamieson, Patient Safety Co-Ordinator, Quality Improvement Team, NHS Lanarkshire nearly 2 years ago
Karen Jamieson
Patient Safety Co-Ordinator, Quality Improvement Team,
NHS Lanarkshire

Submitted on 09/09/2022 at 12:48
Published on Care Opinion at 12:48

Dear Haggis1

Thank you for taking the time to feedback to us about your recent stay at University Hospital Wishaw, Trauma and Orthopaedics.

I am delighted you had such a positive experience and you witnessed the extraordinary care our friendly team aim to deliver every day.

Your feedback will give the team a much needed boost and I will be sure to feed this back to them. I hope you are recovering well.

Kind regards

Karen

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