I was admitted for a catheter ablation at the beginning of September at Bart’s as a day case on the NHS. The way I was treated from start to finish by nurses, healthcare assistants, doctors and the pharmacist was exemplary. The consultant who performed the procedure and his team were kind, communicated well with me throughout the procedure (done under sedative) and responsive. Straight after the procedure I was offered food, which was welcome and good. Against expectation I needed to stay in overnight. The nurses were kind, professional and good humoured throughout. Good teamwork and mutual support and respect between colleagues was consistently evident throughout my stay.
At all times I felt reassured, genuinely cared for and above all, safe.
Unfortunately, in my opinion, good news stories about the NHS don’t sell newspapers or attract web traffic or tv viewers so we typically only hear the bad stuff.
My experience was extraordinarily good and whilst I appreciate that this isn’t the case for everyone, we should recognise when the NHS is excellent.
"Catheter ablation for atrial fibrillation"
About: St Bartholomew's Hospital / Cardiology St Bartholomew's Hospital Cardiology EC1A 7BE
Posted by Fortunate1 (as ),
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