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"Prostate biopsy after MRI"

About: General Surgery / Elective Procedure Unit (EPU)

(as a relative),

My partner received phone call to attend appointment on 7th floor  Altnagevin as biopsy was booked - no explanation given. He had an MRI few weeks previously.

Arrived anyhow 20 mins earlier to allow for parking nobody was on the 7th floor and took a seat outside DESU then at our appointment time (on the dot) a nurse came out introduced  herself Marie or Maria apologies if I got name wrong as she was wearing a mask and advised me to come back 50 mins time.

She was very friendly and then took him away. When I collected my partner he was less anxious  & more reassured as the doctor had explained why the biopsy was being done because you think the worst case scenario.

So waiting game now. I just wanted to thank the nurse Marie or Maria and the sorry if I got name wrong (because of the  mask) you and the doctor made a difficult & stressful  time bit more bearable and hopefully not have to see you again 👀

The waiting room was clean and tidy with loads of info leaflets and the toilets were spotless

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Responses

Response from Rowena McHugh, Gynae & Urology Theatre Sister, DESU Manager Altnagelvin, Acute, WHSCT nearly 2 years ago
We have made a change
Rowena McHugh
Gynae & Urology Theatre Sister, DESU Manager Altnagelvin, Acute,
WHSCT
Submitted on 08/09/2022 at 18:47
Published on Care Opinion on 09/09/2022 at 08:55


HI songthrushww94, thank you for taking the time to give feedback, about the care you received in DESU, at this difficult and stressful time. I am pleased to hear that staff made your partner feel less anxious and more reassured whilst in our care. I will share this positive feedback with the team in DESU. I know they will be delighted to hear your comments.

I will also share your feedback with our wider team to include specialist nurses and the booking team, we will work towards providing more information at that point of care.

I wish you and your partner all the very best for the future.

kind regards

Rowena

DESU Sister

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