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Care Opinion

Everything ran very smoothly

Posted By Mme

"Everything ran very smoothly"

About: University Hospital Wishaw / Endoscopy

(as the patient),

From the reception, to all the nurses, and the doctor that I saw on my visit, they could not have been nicer and put you at ease. Everything ran very smoothly, staff were helpful, friendly and made sure you didn't want for anything. Everything was very clean and tidy, with Covid awareness. Thank you one and all.

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Responses

Response from Sam Hannah, General Manager, Soft Services, NHS Lanarkshire nearly 2 years ago
Sam Hannah
General Manager, Soft Services,
NHS Lanarkshire

Submitted on 01/09/2022 at 14:00
Published on Care Opinion at 14:00

Mme

Thank you very much for your comment re your hospital journey, glad you had a smooth experience and you found the environment clean and tidy and glad we could play a part in this.

I really appreciate you taking time to give this feedback and I will also share your kind comment with our Cleaning staff.

Thanks' again

Sam Hannah

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Response from Lynne Linden, Charge Nurse, Day Surgery / Endoscopy, University Hospital Wishaw nearly 2 years ago
Lynne Linden
Charge Nurse, Day Surgery / Endoscopy,
University Hospital Wishaw

Submitted on 01/09/2022 at 15:09
Published on Care Opinion at 15:09

picture of Lynne Linden

Dear Mme, thank you for taking the time to post your feedback on Care Opinion.

I am glad to hear that your experience while a patient in our unit ran smoothly.

I will pass on your kind comments to the whole team, they will be delighted!

It really is great that you commented that you found our unit to be clean and tidy, we are very proud of this and it is mainly thanks to Angela our domestic. She is very much part of our team and I will make sure she sees your feedback when she comes on duty today.

Kind regards, Lynne

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